The Government of West Bengal is aware that Non‐Resident Indians (NRIs), Persons of Indian Origin (PIOs) and Overseas Citizens of India (OCI) from West Bengal often face challenges in accessing various government services that may be required, for themselves personally and/or their family members, from time to time, due to the fact that they are living abroad or because they are spending only a limited amount of time in India. They are either unable to access the services at all or there are procedural delays causing anxiety and hardship.

The NRI Cell is a unique initiative of the Government of West Bengal to support NRIs, PIOs and OCIs of West Bengal, living across the globe, to access various government services and cater to their needs, welfare and interests, and to significantly cut down procedural delays that have arisen due to their living abroad.